At Affirmations Work, every item is made with care, intention, and your personal preferences in mind. Because our products are customised, we do things a little differently — and we want to make sure you’re fully informed before placing your order.
🔄 Order Changes & Review
Once your order is placed and processed, we’re unable to make changes to it.
We kindly ask that you double-check your order details, including:
Please review everything carefully before confirming your purchase to avoid disappointment.
❌ Ordering Errors
We understand that mistakes can happen — but because each item is custom-made, we can’t offer refunds or exchanges due to errors made during checkout.
We appreciate your understanding and encourage you to double-check your order before submitting.
✅ Quality Commitment
Your satisfaction is important to us. If your order arrives damaged, defective, or noticeably different from what you ordered, please reach out to us within 7 days of delivery. We’ll work with you to make it right.
📦 How to Request a Return (for Defects Only)
If you’ve received a faulty or incorrect item:
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Email us at hello@affirmationswork.com
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Include your order number, a short description of the issue, and a photo of the product
If a return is approved, we’ll provide instructions for returning the item in its original condition and packaging.
💸 Refunds or Replacements
Once we’ve received and reviewed your return, we’ll confirm whether a refund or replacement is appropriate.
Approved refunds will be issued to your original payment method.
⏳ Processing Time
Please allow up to 30 business days for your return or refund to be fully processed. We aim to resolve all concerns as quickly and fairly as possible.
🧡 Still Have Questions?
We’re here to help. If you need assistance or want to chat about any concerns before placing your order, email us anytime at hello@affirmationswork.com.
By completing a purchase on our website, you confirm that you’ve read and agree to our return policy.
We appreciate your understanding — and your trust in us.
